FAQ
Q: Do you allow pets in your guest rooms? A: Unfortunately Casablanca is not a pet friendly hotel except for service animals for people with disabilities. Please contact our sister property, Virgin River, for your pet needs.
Q: What time is check-in? A: 4pm
Q: What time is check-out? A: 11am
Q: What is included in the daily $4.99 resort fee? A: Complimentary use of our fitness center 5am-10pm daily, complimentary valet and use of the men and women's world class spa facility, which includes eucalyptus steam room, mineral pools, relaxation room and court yard.
Q: Do you have RV parking available? A: Yes, we have full hook-up RV parking, fee applies. Contact reservations to reserve your spot.
Q: How do I book my golf tee time? A: To book your tee time or to speak with one of our golf reservation specialists please call 702-346-4067.For booking tee times for a large group (16 or more) or to schedule a tournament please contact our sales department at (888) 711-4653 or email sales@mesquitegaming.com
Q: Does CasaBlanca Resort offer a Jacuzzi? A: Yes, our pool area provides a Jacuzzi open 24 hours a day (weather permitting).
Q: Does your hotel offer room service? A: Yes. Room service is available by calling ext. 2299 from 6:30am to 10pm.
Q: Does your hotel offer dry cleaning service? A: No.
Q: Does your hotel offer a laundry facility? A: Yes, in the onsite RV Park
Q: Can I apply for Casino Credit prior to my hotel arrival? A: Yes. To apply for your casino credit call 702-346-7529 ext. 6759
Q: Do you offer meeting spaces or catering? A: Yes, you can contact Convention Services at 702-346-6800 ext. 6889
Q: Do the hotel rooms have an alarm clock? A: Yes. Additional wake-up service is available through the hotel operator.
Q: Do the hotel rooms provide hairdryers? A: Yes.
Q: What is the legal gambling age in your casino? A: Nevada Law states you must be 21 years of age or older. Identification is required at all times on casino floor.
Q: How old do you have to be to check in to the hotel? A: CasaBlanca Resort is a gaming establishment so you must be at least 21 years of age to check in to a hotel room.
Q: What is your cancellation policy? A: To receive a full refund we require you to cancel 48 hours prior to your scheduled arrival date.
Q: Do you provide Irons and Iron Boards? A: Yes.
Q: Do your hotel rooms provide cable TV? A: Yes, all rooms provide a basic line up of cable channels.
Q: Do you offer any discounts? A: No, but please sign up for our Players Reward Card to earn specials for free rooms and play.
Q: Do you have an ePromo Club? A: Yes, click here to sign up for a chance to win free rooms and other special offers.
Q: Do you have coffee pots, refrigerators or microwaves in your room? A: No.
Q: Is there an onsite business center? A: Yes.
Q: Can I rent a Car in Mesquite? A: At this time there is no local Car Rental in Mesquite.
Q: Do you offer babysitting service? A: No.
Q: Do you have shuttle service? A: No.
Q: What activities are there for children in Mesquite? A: The Virgin River offers a bowling alley and arcade. Mesquite provides two multi screen movie theaters.
Q: What are the hours of operation for your swimming pool? A: CasaBlanca pool is open seasonally call 800-896-4567 for pool information.
Q: Is there a hospital in Mesquite? A: Yes, Mesa View Regional Hospital 702-346-8040.
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